Recommendation All factories struggle, writes seasoned manufacturing executive Rob Tracy. Sooner or later, your plant will fall behind in on-time delivery, your workforce will lose morale and the production calendar will fill up with emergency...
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Review In revealing how conformity works, prolific legal scholar Cass R. Sunstein discusses the dangers of social dynamics and how group opinions can shift to extremes. Anyone can follow the crowd, Sunstein notes, but dissenting can generate...
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RECOMMENDATION To get people to do what they want, organizations use influence, manipulation, deception and – in the case of the government – direct punishment. Legal scholar and ethicist Cass R. Sunstein addresses these difficult issues...
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Take-Aways Create a publicity campaign for your nonprofit that prepares, shapes and controls your message. Evaluate the campaign to see it if helps the nonprofit reach its goals. Publicity is a distinct category of public relations; the two are...
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Recommendation How people treat each other matters. “Incivility” in the workplace is rampant and worsening. Organizations that ignore or allow bullying, rudeness, and other disrespectful behaviors suffer lost productivity and employee...
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Recommendation Muhammad Yunus, founder of Grameen Bank, a microcredit lender, won the Nobel Peace Prize for his contributions to fighting world poverty. Although the government of Bangladesh eventually forced him to leave the bank (possibly for...
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